Your Privacy Matters
At ContentVendor.com, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform.
1. Overview
ContentVendor.com ("we," "us," "our") operates a digital marketplace platform that connects content creators with buyers. This Privacy Policy describes our practices regarding the collection, use, and disclosure of personal information through our website and services.
Effective Date: 6/5/2025
Last Updated: 6/5/2025
2.1 Information You Provide Directly
- Account Information: Name, email address, username, password, profile picture
- Payment Information: Billing address, payment method details (processed by third-party payment processors)
- Profile Information: Bio, website, social media links, business information
- Content and Communications: Content uploads, messages, reviews, support requests
- Vendor Information: Tax information, bank account details for payouts, business verification documents
2.2 Information We Collect Automatically
- Usage Data: Pages visited, time spent, features used, search queries
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address
- Analytics Data: User behavior patterns, performance metrics, error logs
- Cookies and Tracking: Session cookies, preference cookies, analytics cookies
2.3 Information from Third Parties
- Social Media: Profile information when you connect social accounts
- Payment Processors: Transaction confirmation and fraud prevention data
- Identity Verification: Information from verification services for vendor accounts
- Marketing Partners: Referral and attribution information
3.1 Primary Uses
- Platform Operation: Account management, transaction processing, content delivery
- Communication: Service updates, transaction confirmations, customer support
- Payment Processing: Facilitating transactions, tax reporting, fraud prevention
- Content Management: Hosting, organizing, and delivering digital content
- Safety and Security: Fraud detection, abuse prevention, platform security
3.2 Secondary Uses
- Platform Improvement: Analytics, feature development, user experience optimization
- Marketing: Promotional communications, personalized recommendations (with consent)
- Legal Compliance: Meeting regulatory requirements, responding to legal requests
- Research: Aggregated data analysis for market insights (anonymized)
4.1 When We Share Information
- With Vendors and Buyers: Transaction-related information necessary for content delivery
- Service Providers: Third-party companies that help us operate our platform
- Payment Processors: Companies that process payments on our behalf
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
4.2 Public Information
Certain information is publicly visible on our platform:
- Vendor profiles and portfolios
- Content listings and descriptions
- Public reviews and ratings
- User-generated public content
5. Data Security
Our Security Measures
- Encryption: Data encrypted in transit and at rest using industry-standard protocols
- Access Controls: Limited employee access on a need-to-know basis
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Hosting with reputable cloud providers with robust security
- Incident Response: Procedures for handling security breaches
Your Security Responsibilities
- Use strong, unique passwords for your account
- Enable two-factor authentication when available
- Keep your login credentials confidential
- Report suspicious activity immediately
- Log out of shared or public devices
6. Data Retention
| Data Type |
Retention Period |
Reason |
| Account Information |
Until account deletion + 30 days |
Account management, legal compliance |
| Transaction Records |
7 years |
Tax reporting, financial audits |
| Content Files |
Until removal by user + 90 days |
Content delivery, backup recovery |
| Usage Analytics |
2 years (anonymized after 6 months) |
Platform improvement, trend analysis |
| Support Communications |
3 years |
Customer service, quality assurance |
7. Your Privacy Rights
Universal Rights
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
How to Exercise Your Rights:
- Log into your account settings to update most information
- Contact us at privacy@contentvendor.com for deletion requests
- Use unsubscribe links in marketing emails
- Response time: We will respond within 30 days of verified requests
8. Cookies and Tracking Technologies
8.1 Types of Cookies We Use
- Essential Cookies: Required for platform functionality (always active)
- Analytics Cookies: Help us understand user behavior and improve our service
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with consent)
8.2 Managing Cookies
- Adjust cookie preferences in your account settings
- Use browser settings to block or delete cookies
- Note: Disabling essential cookies may affect platform functionality
9. Third-Party Services
We integrate with various third-party services:
- Payment Processors: Stripe, PayPal (subject to their privacy policies)
- Analytics: Google Analytics, [Other Analytics Services]
- Cloud Storage: AWS, Google Cloud (for content hosting)
- Email Services: [Email Service Provider] for transactional emails
- Social Media: Integration with social platforms for sharing
These services have their own privacy policies, and we encourage you to review them.
10. International Data Transfers
ContentVendor.com operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses for EU data transfers
- Adequacy decisions where applicable
- Data processing agreements with service providers
- Regular compliance assessments
11. Children's Privacy
Age Restrictions
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at contact@contentvendor.com.
For users between 13-18, parental consent may be required in certain jurisdictions.
12. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to Know: Categories and specific pieces of personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt-out of the sale of personal information
- Non-Discrimination: We will not discriminate for exercising privacy rights
Note: We do not sell personal information to third parties.
13. GDPR Rights (EU Users)
If you are in the European Union, you have additional rights under GDPR:
- Lawful Basis: We process data based on contract, legitimate interest, or consent
- Right to Object: Object to processing based on legitimate interests
- Right to Restrict: Restrict processing in certain circumstances
- Data Protection Officer: Contact our DPO at contact@contentvendor.com
- Supervisory Authority: Right to lodge complaints with your local data protection authority
14. Updates to This Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Last Updated" date
- Significant changes will be communicated via email or platform notification
- Continued use of our platform constitutes acceptance of changes
- Previous versions are available upon request
