1. Who we are
ContentVendor is an AI content and social media service for small businesses, provided by Global Media Inc ("we", "us") as part of the Toutify membership. This policy explains what information ContentVendor collects, how we use it and the choices you have.
2. Information we collect
Account information from Toutify. You sign in with your Toutify account. When you do, Toutify shares your member ID, name, email address, phone number, business name, main website and the websites in your membership, along with your account status and website plan. We never see or store your Toutify password.
Your business profile. The details you add, such as industry, services, location, service areas, specialties, description, brand voice and audience.
Content you create. The ideas you type, the drafts the AI writes, your edits, your content plan and tasks, and the status of each post (draft, approved, scheduled or published).
Usage and activity. How many AI drafts you use each month, your scheduled posts and the activity shown on your performance dashboard. We use this to apply plan limits and show your stats.
Done-for-you requests. If you request a package or free trial, the name, email, phone, business name and message you send us.
Website checker. If you use the free visibility check, we fetch the public web page you enter once to produce your result. We don't store that address or the page.
Technical information. A session cookie that keeps you signed in, and standard server logs kept by our hosting provider (such as IP address, browser type and pages requested).
3. How we use your information
- To provide ContentVendor: your library, content plan, calendar, prompts and dashboard.
- To write content for you with AI, using your business profile and the ideas you enter.
- To apply your plan's features and monthly limits, which come from your Toutify membership.
- To respond to done-for-you requests, deliver trial content and send subscription details if you choose to continue.
- To keep the service secure, prevent abuse and fix problems.
- To improve ContentVendor and develop new features.
We do not sell your personal information and we do not use it for advertising.
4. AI processing
To write drafts, ContentVendor sends your business profile and the text you enter to Anthropic's Claude API. Anthropic processes this information to return the draft, under its commercial terms for API customers. Please don't enter sensitive personal information (such as health, financial or government ID details) about yourself or others into ContentVendor.
AI-written drafts can contain mistakes. Review every draft before you publish it.
7. How long we keep information
We keep your account, profile and content while your membership is active so you can use your library. If your Toutify account is closed or deleted, we mark your ContentVendor account as deleted and sign you out everywhere. You can ask us to delete your content at any time. We keep done-for-you requests for as long as needed to handle them and meet our legal and accounting obligations. Server logs are kept for a limited time by our hosting provider.
8. Your choices and rights
- Update your name, email, phone and websites on Toutify. ContentVendor picks up the changes automatically.
- Edit your business profile in ContentVendor at any time.
- Copy or download any content in your library.
- Ask us for a copy of your information, to correct it or to delete it.
Depending on where you live, you may have additional privacy rights, such as the right to know, access, correct or delete personal information, and to not be discriminated against for using these rights. Contact us to make a request. We may need to verify your identity first.
9. Security
We use reasonable safeguards to protect your information, including encrypted connections, signed sign-in tokens and access controls. No online service can be guaranteed 100% secure, so please keep your Toutify login safe.
10. Children
ContentVendor is a business tool for adults. It is not directed to children under 13, and we don't knowingly collect their information.
11. International use
Your information may be processed in the United States and other countries where we and our providers operate, which may have different data protection laws than where you live.
12. Changes to this policy
We may update this policy from time to time. If we make significant changes, we'll update the date above and, where appropriate, let you know in ContentVendor or by email.
13. Contact us
Questions about this policy or a privacy request? Contact Global Media Inc.
Email: support@toutify.com
Mail: 2700 S Gilbert Rd, Suite 199
Chandler, AZ 85286